Rachael Cramond With over two decades of expertise in training and assessment, course development as well as auditing, Rachael brings a dynamic approach to learning, ensuring engaging and enjoyable courses. Specialising in customer service, business leadership, management, and hospitality, Rachael’s focus is on imparting practical skills and fostering a passion for continuous improvement. With a track record of empowering individuals to excel in their respective fields, Rachael thrives on creating interactive learning environments that leave a lasting impact! Rachael has a demonstrated commitment to life-long learning and currently holds the following qualifications: Masters in Adult and vocational education and Training Bachelor Degree in Adult education, Training systems ( Human Resource management) Diploma in Business Diploma in Leadership and Management Diploma in Quality Auditing systems Diploma in Hospitality and Events management. Back to Team